{"id":30520,"date":"2024-01-11T10:09:21","date_gmt":"2024-01-11T09:09:21","guid":{"rendered":"https:\/\/www-staging-test.tx2.fr\/?page_id=30520"},"modified":"2024-03-26T16:05:53","modified_gmt":"2024-03-26T15:05:53","slug":"support","status":"publish","type":"page","link":"https:\/\/www.tx2.fr\/en\/support\/","title":{"rendered":"Support service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30520\" class=\"elementor elementor-30520 elementor-23269\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-511dedfc e-flex e-con-boxed e-con e-parent\" data-id=\"511dedfc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42e2a7d8 elementor-widget elementor-widget-heading\" data-id=\"42e2a7d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Support service<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-592b6334 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"592b6334\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><span class=\"highlight\">Need help<\/span> with one of our solutions<span class=\"accent\">?<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4fa98fb e-flex e-con-boxed e-con e-parent\" data-id=\"4fa98fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e86b1f2 e-con-full e-flex e-con e-child\" data-id=\"e86b1f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e1f9c08 e-con-full e-flex e-con e-child\" data-id=\"e1f9c08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5253a55 elementor-widget elementor-widget-heading\" data-id=\"5253a55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact our support service<span class=\"accent\">.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f144ab e-flex e-con-boxed e-con e-parent\" data-id=\"9f144ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dfb386f e-con-full e-flex e-con e-child\" data-id=\"dfb386f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f849d17 e-con-full e-flex e-con e-child\" data-id=\"f849d17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f52465a elementor-widget elementor-widget-text-editor\" data-id=\"f52465a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-style: var( --e-global-typography-text-font-style ); font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: var( --e-global-typography-text-letter-spacing ); text-transform: var( --e-global-typography-text-text-transform ); text-align: var(--text-align); background-color: var( --e-global-color-c696dce );\"><b>TX2 Concept<br \/>491 Boulevard Duhamel du Monceau <\/b><\/span><\/p><p><span style=\"font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-style: var( --e-global-typography-text-font-style ); font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: var( --e-global-typography-text-letter-spacing ); text-transform: var( --e-global-typography-text-text-transform ); text-align: var(--text-align); background-color: var( --e-global-color-c696dce );\"><b>45160 OLIVET<\/b><\/span><\/p><p>Technical support hotline: +33 2 36 47 85 15<\/p><p>\u00a0<\/p><p>In order for your request to be taken into account by our support service, please <strong>describe precisely the problem<\/strong> encountered.<\/p><p>Please send us all the elements that could be useful: name, type and\/or number of the documents concerned, screenshots, etc.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de4a35a e-con-full e-flex e-con e-child\" data-id=\"de4a35a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d5a445f e-con-full e-flex e-con e-child\" data-id=\"d5a445f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a5d1cc elementor-widget__width-inherit elementor-widget elementor-widget-shortcode\" data-id=\"6a5d1cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-35084 forminator-design--flat  forminator_ajax\" data-forminator-render=\"1\" data-form=\"forminator-module-35084\" data-uid=\"6a0b00c097b5f\"><br\/><\/div><form\r\n\t\t\t\tid=\"forminator-module-35084\"\r\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-35084 forminator-design--flat  forminator_ajax\"\r\n\t\t\t\tmethod=\"post\"\r\n\t\t\t\tdata-forminator-render=\"1\"\r\n\t\t\t\tdata-form-id=\"35084\"\r\n\t\t\t\tenctype=\"multipart\/form-data\" data-color-option=\"default\" data-design=\"flat\" data-grid=\"open\" style=\"display: none;\"\r\n\t\t\t\tdata-uid=\"6a0b00c097b5f\"\r\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_6a0b00c097b5f\" id=\"forminator-field-name-1_6a0b00c097b5f-label\" class=\"forminator-label\">First name <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"For ex. John\" id=\"forminator-field-name-1_6a0b00c097b5f\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><div id=\"name-2\" class=\"forminator-field-name forminator-col forminator-col-6 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-2_6a0b00c097b5f\" id=\"forminator-field-name-2_6a0b00c097b5f-label\" class=\"forminator-label\">Last name <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-2\" value=\"\" placeholder=\"For ex. Jones\" id=\"forminator-field-name-2_6a0b00c097b5f\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"text-1\" class=\"forminator-field-text forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-1_6a0b00c097b5f\" id=\"forminator-field-text-1_6a0b00c097b5f-label\" class=\"forminator-label\">Company <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"text-1\" value=\"\" placeholder=\"For ex. Google\" id=\"forminator-field-text-1_6a0b00c097b5f\" class=\"forminator-input forminator-name--field\" data-required=\"1\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_6a0b00c097b5f\" id=\"forminator-field-email-1_6a0b00c097b5f-label\" class=\"forminator-label\">E-mail <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"For ex. john@jones.com\" id=\"forminator-field-email-1_6a0b00c097b5f\" class=\"forminator-input forminator-email--field\" data-required=\"true\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_6a0b00c097b5f\" id=\"forminator-field-phone-1_6a0b00c097b5f-label\" class=\"forminator-label\">Phone<\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-1_6a0b00c097b5f\" class=\"forminator-input forminator-field--phone\" data-required=\"\" aria-required=\"false\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_6a0b00c097b5f\" id=\"forminator-field-textarea-1_6a0b00c097b5f-label\" class=\"forminator-label\">Message <span class=\"forminator-required\">*<\/span><\/label><textarea name=\"textarea-1\" placeholder=\"Enter your message\" id=\"forminator-field-textarea-1_6a0b00c097b5f\" class=\"forminator-textarea\" rows=\"6\" style=\"--forminator-textarea-min-height:140px;\" maxlength=\"3000\" ><\/textarea><span id=\"forminator-field-textarea-1_6a0b00c097b5f-description\" class=\"forminator-description\"><span data-limit=\"3000\" data-type=\"characters\" data-editor=\"\">0 \/ 3000<\/span><\/span><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"upload-1\" class=\"forminator-field-upload forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-upload-1_6a0b00c097b5f\" id=\"forminator-field-upload-1_6a0b00c097b5f-label\" class=\"forminator-label\">Download files<\/label><div class=\"forminator-multi-upload \" data-element=\"upload-1_6a0b00c097b5f\"><input type=\"file\" name=\"upload-1[]\" id=\"forminator-field-upload-1_6a0b00c097b5f\" class=\"forminator-input-file forminator-field-upload-1_6a0b00c097b5f-35084\" multiple=\"multiple\" data-method=\"ajax\" data-size=\"8000000\" data-size-message=\"Maximum file size allowed is 8 MB. \"><div class=\"forminator-multi-upload-message\" aria-hidden=\"true\"><span class=\"forminator-icon-upload\" aria-hidden=\"true\"><\/span><p>Drag and Drop (or) <a class=\"forminator-upload-file--forminator-field-upload-1_6a0b00c097b5f\" href=\"#\" onclick=\"return false;\">Choose Files<\/a><\/p><\/div><\/div><ul class=\"forminator-uploaded-files upload-container-upload-1_6a0b00c097b5f\"><\/ul><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"captcha-1\" class=\"forminator-field-captcha forminator-col forminator-col-12 \"><div class=\"forminator-captcha-left forminator-g-recaptcha\" data-theme=\"light\"  data-sitekey=\"6LcL7aQpAAAAAP3CGCvA0aovY0kd3XnkSX46_kNP\" data-size=\"normal\"><\/div> <\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Send<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"aa4c5468d2\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/30520\" \/><input type=\"hidden\" name=\"form_id\" value=\"35084\"><input type=\"hidden\" name=\"page_id\" value=\"30520\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/www.tx2.fr\/en\/support\/\"><input type=\"hidden\" name=\"render_id\" value=\"1\"><input type=\"hidden\" name=\"forminator-multifile-hidden\" class=\"forminator-multifile-hidden\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><label for=\"input_8\" class=\"forminator-hidden\" aria-hidden=\"true\">Please do not fill in this field. <input id=\"input_8\" type=\"text\" name=\"input_8\" value=\"\" autocomplete=\"off\"><\/label><label for=\"input_8\" class=\"forminator-hidden\" aria-hidden=\"true\">Please do not fill in this field. <input id=\"input_8\" type=\"text\" name=\"input_8\" value=\"\" autocomplete=\"off\"><\/label><\/form><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16ab108 e-flex e-con-boxed e-con e-parent\" data-id=\"16ab108\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-412f6d5 e-con-full e-flex e-con e-child\" data-id=\"412f6d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4b3a463 e-con-full e-flex e-con e-child\" data-id=\"4b3a463\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c11c2b9 elementor-widget elementor-widget-heading\" data-id=\"c11c2b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Incidents informations<span class=\"accent\">.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d35db2 elementor-widget elementor-widget-text-editor\" data-id=\"1d35db2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No ongoing incidents on our services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55b59a6 e-flex e-con-boxed e-con e-parent\" data-id=\"55b59a6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cc7f4ca e-grid e-con-boxed e-con e-child\" data-id=\"cc7f4ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21c2e97 elementor-widget elementor-widget-image\" data-id=\"21c2e97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"346\" height=\"346\" src=\"https:\/\/www.tx2.fr\/wp-content\/uploads\/2023\/11\/besoin-question-1.png\" class=\"attachment-large size-large wp-image-1491\" alt=\"\" srcset=\"https:\/\/www.tx2.fr\/wp-content\/uploads\/2023\/11\/besoin-question-1.png 346w, https:\/\/www.tx2.fr\/wp-content\/uploads\/2023\/11\/besoin-question-1-300x300.png 300w, https:\/\/www.tx2.fr\/wp-content\/uploads\/2023\/11\/besoin-question-1-150x150.png 150w\" sizes=\"(max-width: 346px) 100vw, 346px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b00eac e-flex e-con-boxed e-con e-child\" data-id=\"8b00eac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9ebea elementor-widget elementor-widget-heading\" data-id=\"fe9ebea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Any need, any question<span class=\"accent\">?<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7634d8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b7634d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our team is here to listen to you and will be happy to answer you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03c5ca9 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"03c5ca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.tx2.fr\/en\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support service Need help with one of our solutions? Contact our support service. TX2 Concept491 Boulevard Duhamel du Monceau 45160 OLIVET Technical support hotline: +33 2 36 47 85 15 \u00a0 In order for your request to be taken into account by our support service, please describe precisely the problem encountered. Please send us all [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-30520","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tx2.fr\/en\/wp-json\/wp\/v2\/pages\/30520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tx2.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tx2.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tx2.fr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tx2.fr\/en\/wp-json\/wp\/v2\/comments?post=30520"}],"version-history":[{"count":0,"href":"https:\/\/www.tx2.fr\/en\/wp-json\/wp\/v2\/pages\/30520\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tx2.fr\/en\/wp-json\/wp\/v2\/media?parent=30520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}